• “EQ is not destiny—emotional intelligence is a different way of being smart. It includes knowing your feelings and using them to make good decisions; managing your feelings well; motivating yourself with zeal and persistence; maintaining hope in the face of frustration; exhibiting empathy and compassion; interacting smoothly; and managing your relationships effectively. Those emotional skills matter immensely—in marriage and families, in career and the workplace, for health and contentment.” — Daniel Goleman, Emotional Intelligence
  • “Emotional intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80 percent of the ‘success’ in our lives.” — Freedman et al., Handle With Care: Emotional Intelligence Activity Book.
  • “If we lack emotional intelligence, whenever stress rises the human brain switches to autopilot and has an inherent tendency to do more of the same, only harder. Which, more often than not, is precisely the wrong approach in today’s world.” — Robert K. Cooper, Executive EQ: Emotional Intelligence in Leadership and Organizations

Daniel Goleman, author of Emotional Intelligence, states that persons having EQ exhibit the following common attributes:

  1. Impulse control
  2. Self-esteem
  3. Self-motivation
  4. Mood management
  5. People skills


Emotional Intelligence Titles

The Handbook of Emotional Intelligence
Reuven Bar-On, James D.A. Parker, Editors. San Francisco, CA: Jossey-Bass, 2000.

At heart, this resource explains in detail the empirical research (assessment, documented development techniques, and interventions) that underlies the constructs of emotional intelligence. The variety of methodologies used to evaluate emotional intelligence guarantees that there will be an approach, analysis, and applicability for all research savvy readers. Ideas related to emotional intelligence include emotional awareness and competence, openness to experience, social competence and awareness, practical intelligence, and psychological mindedness.

Primal Leadership: Realizing the Power of Emotional Intelligence
Daniel Goleman, Richard Boyatzis, Annie McKee, Authors. Boston, MA: Harvard Business School Press, 2002

Primal instincts — such as a response to danger — are physiological reactions to the environment. Emotionally brilliant leaders can be aware of and manage people’s primal, physiological responses to one another. This book outlines the innate abilities of the emotionally intelligent person who leads with resonance rather than dissonance.